Three's company: understanding communication channels in three-way distributed collaboration

Authors:
Anthony Tang;Michel Pahud;Kori Inkpen;Hrvoje Benko;John C. Tang;Bill Buxton
Affiliations:
University of British Columbia, Vancouver, BC, Canada;Microsoft Research, Redmond, WA, USA;Microsoft Research, Redmond, WA, USA;Microsoft Research, Redmond, WA, USA;Microsoft Research, Redmond, WA, USA;Microsoft Research, Redmond, WA, USA
Venue:
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Year:
2010

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Abstract

We explore the design of a system for three-way collaboration over a shared visual workspace, specifically in how to support three channels of communication: person, reference, and task-space. In two studies, we explore the implications of extending designs intended for dyadic collaboration to three-person groups, and the role of each communication channel. Our studies illustrate the utility of multiple configurations of users around a distributed workspace, and explore the subtleties of traditional notions of identity, awareness, spatial metaphor, and corporeal embodiments as they relate to three-way collaboration.