Disembodied conduct: communication through video in a multi-media office environment
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PRoP: personal roving presence
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Leveraging the asymmetric sensitivity of eye contact for videoconference
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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International Journal of Human-Computer Studies
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Human-Computer Interaction
Human-Computer Interaction
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparison of face-to-face and video-mediated interaction
Interacting with Computers
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Proceedings of the 2010 ACM conference on Computer supported cooperative work
Embodied social proxy: mediating interpersonal connection in hub-and-satellite teams
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the 6th international conference on Human-robot interaction
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using robot-mediated communication to improve remote collaboration
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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Communication technologies are becoming increasingly diverse in form and functionality, making it important to identify which aspects of these technologies actually improve geographically distributed communication. Our study examines two potentially important aspects of communication technologies which appear in robot-mediated communication - physical embodiment and control of this embodiment. We studied the impact of physical embodiment and control upon interpersonal trust in a controlled laboratory experiment using three different videoconferencing settings: (1) a handheld tablet controlled by a local user, (2) an embodied system controlled by a local user, and (3) an embodied system controlled by a remote user (n = 29 dyads). We found that physical embodiment and control by the local user increased the amount of trust built between partners. These results suggest that both physical embodiment and control of the system influence interpersonal trust in mediated communication and have implications for future system designs.