SHS Orcas: the first integrated information system for long-term healthcare facility management
Case Studies of the CHI2002|AIGA Experience Design FORUM
Experiences obtained from designing with children
Proceedings of the 2003 conference on Interaction design and children
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Child-based personas: need, ability and experience
Cognition, Technology and Work
A latent semantic analysis methodology for the identification and creation of personas
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Data-driven persona development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The user is always right: a practical guide to creating and using personas for the web
The user is always right: a practical guide to creating and using personas for the web
About face 3: the essentials of interaction design
About face 3: the essentials of interaction design
Personas: from theory to practices
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
A survey of technology accessibility problems faced by older users in China
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Experimenting with the use of persona in a focus group discussion with older adults in Malaysia
OZCHI '09 Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7
Participatory design for challenging user groups: a case study
Proceedings of the 28th Annual European Conference on Cognitive Ergonomics
Collaboration personas: a new approach to designing workplace collaboration tools
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Persona cases: a technique for grounding personas
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Scenario-based persona: introducing personas through their main contexts
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Using probes to create child personas for games
Proceedings of the 8th International Conference on Advances in Computer Entertainment Technology
Cooking personas: Goal-directed design requirements in the kitchen
International Journal of Human-Computer Studies
Child-centered game development (CCGD): developing games with children at school
Personal and Ubiquitous Computing
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The diversity of special user groups, i.e. elderly from 50 to 90 years and children from 6 to 14 years, is huge. Assessing their requirements is challenging, as it requires sensitivity in terms of choosing an appropriate approach to collect data. Furthermore, the illustration of the data for the subsequent design process can be difficult, if different partners are involved in a project. In order to overcome these difficulties, we are exploring a decision diagram for the creation of personas. It aims at identifying the most appropriate approach (i.e. qualitative and/or quantitative data collection), taking into account the characteristics of the special user groups among other aspects. In this case study we present how we applied the decision diagram in three different projects to create personas for elderly and children.