The Mobile Internet: The Pioneering Users' Adoption Decisions
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 3 - Volume 03
User acceptance of wireless short messaging services: Deconstructing perceived value
Information and Management
Value-based Adoption of Mobile Internet: An empirical investigation
Decision Support Systems
Barriers and drivers in the adoption of current and future mobile services in Finland
Telematics and Informatics
Solving the startup problem in Western mobile Internet markets
Telecommunications Policy
Mobile information access: A study of emerging search behavior on the mobile Internet
ACM Transactions on the Web (TWEB)
Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services
Information Systems Research
User acceptance of mobile Internet: Implication for convergence technologies
Interacting with Computers
Understanding user acceptance of multimedia messaging services: An empirical study
Journal of the American Society for Information Science and Technology
Motivations for using the mobile phone for mass communications and entertainment
Telematics and Informatics
The perceptions towards mobile services: an empirical analysis of the role of use facilitators
Personal and Ubiquitous Computing
Investigation of Factors That Have Impacts on Usage Increase and Decrease of Mobile Data Service
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Determinants of accepting wireless mobile data services in China
Information and Management
Insights on the drivers and inhibitors of Mobile Data Services uptake
International Journal of Mobile Communications
The characteristics of mobile data service users in Australia
International Journal of Mobile Communications
A model of consumer acceptance of mobile payment
International Journal of Mobile Communications
International Journal of Mobile Communications
International Journal of Mobile Communications
Understanding the behavior of mobile data services consumers
Information Systems Frontiers
Use of mobile phones by male and female Greek students
International Journal of Mobile Communications
Information and Management
Towards an understanding of the behavioral intention to use 3G mobile value-added services
Computers in Human Behavior
International Journal of Electronic Commerce
User behaviors toward mobile data services: The role of perceived fee and prior experience
Expert Systems with Applications: An International Journal
The impact of use context on mobile services acceptance: The case of mobile ticketing
Information and Management
Technology evolution of mobile peer-to-peer communications
Proceedings of the 4th Annual International Conference on Wireless Internet
Investigating mobile wireless technology adoption: An extension of the technology acceptance model
Information Systems Frontiers
An Empirical Analysis of Mobile Voice Service and SMS: A Structural Model
Management Science
The intensity of VoIP usage in Great Britain: Users' characteristics and firms' strategies
Telecommunications Policy
Mobile networks as a two-sided platform: case open telco
Journal of Theoretical and Applied Electronic Commerce Research
Evaluation of mobile services and substantial adoption factors with Analytic Hierarchy Process (AHP)
Telecommunications Policy
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Scholarly and business publications alike convey the message that past and future strong growth in mobile Internet (MI) access and service demand has solely positive commercial implications for mobile network operators (MNOs). This position neglects the possibility that increasing MI use intensity may lead to demand decreases for the highly profitable short messaging service (SMS) and mobile voice telephony. The extant literature provides few insights on relations between MI use intensity, on the one hand, and SMS as well as mobile voice call use intensities, on the other hand. This study developed hypotheses concerning the presence or absence of impacts of MI use intensity and circumstances of MI use (e.g., device type, tariff scheme) on the demand for SMS and mobile voice telephony at the individual customer level. The hypotheses were tested by analyzing actual use behaviors of 304 MI adopters in Germany, for whom objective use intensity data were extracted from the billing system of an MNO. These non-reactive measures were combined with responses collected from the adopters through a telephone survey. Multivariate regression results suggest that though MI use intensity significantly negatively affected both number of SMS sent and received, these effects were so small that their practical relevance is highly doubtful. Further, customers who used MI more intensively did not generate lower volumes of outgoing or incoming mobile voice connection minutes. Conclusions are drawn for MNO, telecommunications sector regulators and scholarly researchers seeking to explain the acceptance of mobile communications services.