Is user satisfaction a valid measure of system effectiveness?
Information and Management
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
An emerging model of Web site design for marketing
Communications of the ACM
Communications of the ACM
Web site engineering: beyond Web page design
Web site engineering: beyond Web page design
Information architecture for the World Wide Web
Information architecture for the World Wide Web
Consumer trust in an Internet store
Information Technology and Management
Trust Transfer on the World Wide Web
Organization Science
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
Information Technology and Management
Psychological antecedents of institution-based consumer trust in e-retailing
Information and Management
Literature derived reference models for the adoption of online shopping
Information and Management
How can the Web help build customer relationships?
Information and Management
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
A model of consumer acceptance of mobile payment
International Journal of Mobile Communications
Deconstructing mobile commerce service with continuance intention
International Journal of Mobile Communications
International Journal of Mobile Communications
International Journal of Mobile Communications
Mobile telephony and broadcasting: are they compatible for consumers
International Journal of Mobile Communications
M-banking services in Japan: a strategic perspective
International Journal of Mobile Communications
An analysis of the potential for mobile auctions in China
International Journal of Mobile Communications
Using information-systems constructs to study online- and telephone-banking technologies
Electronic Commerce Research and Applications
An examination of the determinants of customer loyalty in mobile commerce contexts
Information and Management
Trust and TAM in online shopping: an integrated model
MIS Quarterly
An exploratory study of mobile banking services resistance
International Journal of Mobile Communications
Explore dependency syndrome on mobile phone user
International Journal of Mobile Communications
To use or not to use: understanding the factors affecting continuance intention of mobile banking
International Journal of Mobile Communications
Situated or ubiquitous? A segmentation of mobile e-shoppers
International Journal of Mobile Communications
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This study aims at investigating the trust transference among offline, online and mobile banking channels. Empirical results with 280 valid questionnaire data revealed that customers' offline trust transfers to the online banking channel, reflecting online trust, and perceived satisfaction with online banking transactions. In turn, those constructs built in offline and online banking channels affects the four constructs in the mobile banking channel: mobile addiction, perceived differentiation with mobile banking service, perceived safety with mobile banking transactions and intention to use mobile banking.