Groupware: some issues and experiences
Communications of the ACM
Transparency and awareness in a real-time groupware system
UIST '92 Proceedings of the 5th annual ACM symposium on User interface software and technology
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
A study of delayed time and real time text-based computer-mediated communication systems on group decision making performance
Supporting distributed groups with a Montage of lightweight interactions
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Talk and embodiment in collaborative virtual environments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The architecture of a distributed virtual worlds system
COOTS'98 Proceedings of the 4th conference on USENIX Conference on Object-Oriented Technologies and Systems - Volume 4
Conversation trees and threaded chats
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
When conventions collide: the tensions of instant messaging attributed
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Issues of supporting communities in mobile contexts
ACM SIGGROUP Bulletin
Supporting awareness in instant messaging: an empirical study and mechanism design
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
A structured chat framework for distributed educational settings
CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Mediated chat development process: avoiding chat confusion on educational debates
CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Structuring and supporting persistent chat conversations
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
SWIM: an alternative interface for MSN messenger
AUIC '07 Proceedings of the eight Australasian conference on User interface - Volume 64
NaLIX: A generic natural language search environment for XML data
ACM Transactions on Database Systems (TODS)
Designing usable interface for navigating mobile chat messages
OZCHI '07 Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces
Exploring the affordances of online chat for learning
International Journal of Learning Technology
A Comparative Evaluation of User Preferences for Mobile Chat Usable Interface
APCHI '08 Proceedings of the 8th Asia-Pacific conference on Computer-Human Interaction
International Journal of Web Based Communities
Addressing Co-text Loss with Multiple Visualizations for Chat Messages
Groupware: Design, Implementation, and Use
Handheld-card-based telecommunications using handwritten keywords
WBE '08 Proceedings of the Seventh IASTED International Conference on Web-based Education
Kairos Chat: a novel text-based chat system that has multiple streams of time
CHI '10 Extended Abstracts on Human Factors in Computing Systems
An empirical evaluation of graphical usable interface on mobile chat
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Speaking through text: the influence of real-time text on discourse and usability in IM
Proceedings of the 16th ACM international conference on Supporting group work
Explicit referencing in learning chats: needs and acceptance
EC-TEL'06 Proceedings of the First European conference on Technology Enhanced Learning: innovative Approaches for Learning and Knowledge Sharing
Guidelines for designing graphical user interfaces of mobile e-health communities
Proceedings of the 13th International Conference on Interacción Persona-Ordenador
Chatrooms in MOOCs: all talk and no action
Proceedings of the first ACM conference on Learning @ scale conference
| Hi-index | 0.00 |
We describe some common problems experienced by users of computer-based text chat, and show how many of these problems relate to the loss of timing-specific information. We suggest that thinking of chat as a real-time streaming media data type, with status and channel indicators, might solve some of these problems. We then present a number of alternative chat interfaces along with results from user studies comparing and contrasting them both with each other and with the standard chat interface. These studies show some potential, but indicate that more work needs to be done.