The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
Virtual environments at work: ongoing use of MUDs in the workplace
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Collaborative Genres for Collaboration: Genre Systems in Digital Media
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Digital Documents - Volume 6
The role of "genre" in the analysis of the use of videoconference systems at work
Proceedings of the second Nordic conference on Human-computer interaction
From genre analysis to the design of meetingware
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Acting with genres: discursive-ethical concepts for reflecting on and legitimating genres
European Journal of Information Systems - Special issue: Action in language, organisations and information systems
Towards genre classification for IR in the workplace
IIiX Proceedings of the 1st international conference on Information interaction in context
Searching documents on the intranet using PDA
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
Knowledge management process in the local government
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Patterns and measures of digitalisation in business unit communication
International Journal of Business Information Systems
Proceedings of the 2008 ACM symposium on Applied computing
A model for online consumer health information quality
Journal of the American Society for Information Science and Technology
A Genre-Aware Approach to Focused Crawling
World Wide Web
Information interaction in 140 characters or less: genres on twitter
Proceedings of the third symposium on Information interaction in context
A design science based evaluation framework for patterns
ACM SIGMIS Database
Negotiating with angry mastodons: the wikipedia policy environment as genre ecology
Proceedings of the 16th ACM international conference on Supporting group work
ePart'10 Proceedings of the 2nd IFIP WG 8.5 international conference on Electronic participation
Software engineering education: A study on conducting collaborative senior project development
Journal of Systems and Software
Digging into Digg: genres of online news
Proceedings of the 2011 iConference
Sharing stories "in the wild": a mobile storytelling case study
CHI '11 Extended Abstracts on Human Factors in Computing Systems
International Journal of Information Management: The Journal for Information Professionals
Genres of communication in activist eParticipation: a comparison of new and old media
Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
Journal of Engineering and Technology Management
Sharing Stories “in the Wild”: A Mobile Storytelling Case Study Using StoryKit
ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
A cross-domain analysis of task and genre effects on perceptions of usefulness
Information Processing and Management: an International Journal
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We propose a genre taxonomy as a knowledge repository of communicative structures or "typified actions" enacted by organizational members. The genre taxonomy is intended to help people make sense of diverse types of communicative actions and provide ideas for improving work processes that coordinate the communication of information. It engages several features to achieve this objective. First, the genre taxonomy represents the elements of both genres and genre systems as embedded in a social context reflecting the communicative questions why, what, who, when, where, and how (5W1H). In other words, the genre taxonomy represents the purpose, content, participants, timing, location, and form of communicative action. Second, the genre taxonomy distinguishes between widely recognized genres such as a report and specific genres such as a particular company's technical report, because the difference sheds light on the context of genre use. Third, the genre taxonomy represents use and evolution of a genre over time to help people understand how a genre is used and changed by a community over time. Fourth, the genre taxonomy represents aspects of information coordination via genres, thus providing ideas for improving work processes using genres. We have constructed a prototype of such a genre taxonomy using the Process Handbook, a process knowledge repository developed at MIT. We have included both widely recognized genres such as the memo and specific genres such as those used in the Process Handbook itself. We suggest that this genre taxonomy may be useful in the innovation of new document templates or methods for communication because it helps to clarify different possible uses of similar genres and explicates how genres play a coordination role among people and between people and their tasks.