The effect of medium and task on dyadic communication
ICIS '92 Proceedings of the thirteenth international conference on Information systems
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
The poverty of media richness theory: explaining people's choice of electronic mail vs. voice mail
International Journal of Human-Computer Studies
Information and Management
Journal of Network and Computer Applications
The effect of multimedia on perceived equivocality and perceived usefulness of information systems
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
The social life of avatars: presence and interaction in shared virtual environments
The social life of avatars: presence and interaction in shared virtual environments
Avatars!; Exploring and Building Virtual Worlds on the Internet
Avatars!; Exploring and Building Virtual Worlds on the Internet
Interactive control of avatars animated with human motion data
Proceedings of the 29th annual conference on Computer graphics and interactive techniques
Public Speaking in Virtual Reality: Facing an Audience of Avatars
IEEE Computer Graphics and Applications
Testing Media Richness Theory in the New Media: the Effects of Cues, Feedback, and Task Equivocality
Information Systems Research
Information and Communication: Alternative Uses of the Internet in Households
Information Systems Research
The Social Construction of Meaning: An Alternative Perspective on Information Sharing
Information Systems Research
Toward a more robust theory and measure of social presence: review and suggested criteria
Presence: Teleoperators and Virtual Environments
The influence of communication mode and incentive structure on GDSS process and outcomes
Decision Support Systems
Does avatar email improve communication?
Communications of the ACM - The semantic e-business vision
Email: its decision support systems inroads an update
Decision Support Systems
Economics of first-contact email advertising
Decision Support Systems
The role of decision support systems in an indeterminate world
Decision Support Systems
Performance-Centered Design of Knowledge-Intensive Processes
Journal of Management Information Systems
Journal of Management Information Systems
Media naturalness and compensatory encoding: The burden of electronic media obstacles is on senders
Decision Support Systems
Validating instruments in MIS research
MIS Quarterly
Conceptualising computer-mediated communication technology and its use in organisations
International Journal of Information Management: The Journal for Information Professionals
Contextual constraints in media choice: Beyond information richness
Decision Support Systems
Communication and online business opportunities in virtual environment: Second Life
International Journal of Web Based Communities
It is not for fun: An examination of social network site usage
Information and Management
Member use of social networking sites - an empirical examination
Decision Support Systems
Communication in virtual world: Second life and business opportunities
Information Systems Frontiers
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The study investigates how knowledge workers perceive avatar e-mail differently from traditional e-mail, and how they select traditional versus avatar e-mail when different levels of task equivocality and different types of communication direction are present. Three field studies were conducted with knowledge workers who have used avatar and traditional e-mail. This study demonstrates that overall perception toward avatar e-mail is significantly different from traditional e-mail with respect to media richness and social presence characteristics. In addition, this study found individuals used different e-mail selection approaches when conducting tasks with different equivocality (high versus low equivocal tasks) and tasks for different communication direction (lateral versus upward). Avatar e-mail users also sent lengthier messages than traditional e-mail users when conducting a highly equivocal task.