Comparative design review: an exercise in parallel design
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Communications of the ACM
Talking through design: requirements and resistance in cooperative prototyping
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Notes on design practice: stories and prototypes as catalysts for communication
Scenario-based design
Low vs. high-fidelity prototyping debate
interactions
Parallel design in the classroom
CHI '95 Conference Companion on Human Factors in Computing Systems
Diversified parallel design: contrasting design approaches
CHI '94 Conference Companion on Human Factors in Computing Systems
Usability Engineering
Mis-usability: on the uses and misuses of usability testing
Proceedings of the 20th annual international conference on Computer documentation
CHI '03 Extended Abstracts on Human Factors in Computing Systems
The Simplicity Shift: Innovative Design Tactics in a Corporate World
The Simplicity Shift: Innovative Design Tactics in a Corporate World
Comparing usability problems and redesign proposals as input to practical systems development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User sketches: a quick, inexpensive, and effective way to elicit more reflective user feedback
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Celerometer and idling reminder: persuasive technology for school bus eco-driving
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Using participatory activities with seniors to critique, build, and evaluate mobile phones
Proceedings of the 9th international ACM SIGACCESS conference on Computers and accessibility
Usability evaluation considered harmful (some of the time)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Eye, Robot: A Network Control System for Ophthalmologic Examination
APCHI '08 Proceedings of the 8th Asia-Pacific conference on Computer-Human Interaction
Design as exploration: creating interface alternatives through parallel authoring and runtime tuning
Proceedings of the 21st annual ACM symposium on User interface software and technology
The people-prototype problem: understanding the interaction between prototype format and user group
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating new interactions in healthcare: challenges and approaches
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Aesthetics in Human-Computer Interaction: Views and Reviews
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Designing with interactive example galleries
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Planz to put our digital information in its place
CHI '10 Extended Abstracts on Human Factors in Computing Systems
What makes a good design critic?: food design vs. product design criticism
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Are engineers condemned to design? a survey on software engineering and UI design in Switzerland
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Magellan, an evolutionary system to foster user interface design creativity
Proceedings of the 2nd ACM SIGCHI symposium on Engineering interactive computing systems
Ideation decks: a card-based design ideation tool
Proceedings of the 8th ACM Conference on Designing Interactive Systems
Creating a rural community display with local engagement
Proceedings of the 8th ACM Conference on Designing Interactive Systems
Parallel prototyping leads to better design results, more divergence, and increased self-efficacy
ACM Transactions on Computer-Human Interaction (TOCHI)
Prototyping dynamics: sharing multiple designs improves exploration, group rapport, and results
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
23rd French Speaking Conference on Human-Computer Interaction
Designing affective animations with children as design partners using role-playing
23rd French Speaking Conference on Human-Computer Interaction
Firestorm: a brainstorming application for collaborative group work at tabletops
Proceedings of the ACM International Conference on Interactive Tabletops and Surfaces
Examples galleries generated by interactive genetic algorithms
Procedings of the Second Conference on Creativity and Innovation in Design
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Keeping Found Things Found: The Study and Practice of Personal Information Management: The Study and Practice of Personal Information Management
Automatic web design refinements based on collective user behavior
CHI '12 Extended Abstracts on Human Factors in Computing Systems
A fieldwork of the future with user enactments
Proceedings of the Designing Interactive Systems Conference
Learning design patterns with bayesian grammar induction
Proceedings of the 25th annual ACM symposium on User interface software and technology
Análise de alternativas de design de mapas para TV digital brasileira baseada em multicritérios
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
Interacting with social networks of intelligent things and people in the world of gastronomy
ACM Transactions on Interactive Intelligent Systems (TiiS) - Special section on internet-scale human problem solving and regular papers
Prototyping in PLACE: a scalable approach to developing location-based apps and games
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Peer and self assessment in massive online classes
ACM Transactions on Computer-Human Interaction (TOCHI)
The link between inclusive design and innovation: some key elements
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
Voyant: generating structured feedback on visual designs using a crowd of non-experts
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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We present a study comparing usability testing of a single interface versus three functionally equivalent but stylistically distinct designs. We found that when presented with a single design, users give significantly higher ratings and were more reluctant to criticize than when presented with the same design in a group of three. Our results imply that by presenting users with alternative design solutions, subjective ratings are less prone to inflation and give rise to more and stronger criticisms when appropriate. Contrary to our expectations, our results also suggest that usability testing by itself, even when multiple designs are presented, is not an effective vehicle for soliciting constructive suggestions about how to improve the design from end users. It is a means to identify problems, not provide solutions.