Special event data in shared databases
MIS Quarterly
1985 Opinion survey of MIS managers: Key issues
MIS Quarterly
Public management information systems: theory and prescription
Public Administration Review - Special issue: public management information systems
Competing in Time; Using Telecommunications for Competitive Advantage
Competing in Time; Using Telecommunications for Competitive Advantage
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
Changes in the management of the information systems organization: an exploratory study
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
How much is information systems research addressing key practitioner concerns?
ACM SIGMIS Database
Quality function deployment usage in software development
Communications of the ACM
The problems of rapid information technology change
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
Development of a measure to assess the quality of user-developed applications
ACM SIGMIS Database
Public information technology
World wide web site design and use in public management
Public information technology
Affective commitment in the public sector: the case of IT employees
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Determinants of information center success
Journal of Management Information Systems
Impacts of end-user and information center characteristics on end-user computing support
Journal of Management Information Systems
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Interpreting IS alignment: A multiple case study in professional organizations
Information and Organization
Differences between public and private IT outsourcing: common themes in the literature
dg.o '08 Proceedings of the 2008 international conference on Digital government research
Critical issues of information systems management in the Greek Public Sector
Information Polity
EGOVIS'10 Proceedings of the First international conference on Electronic government and the information systems perspective
Uncovering and testing archetypes of effective public sector CIOs
ACM Transactions on Management Information Systems (TMIS)
Organizational transformation through e-government: myth or reality?
EGOV'05 Proceedings of the 4th international conference on Electronic Government
Critical IS Issues in the Network Era
Information Resources Management Journal
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The public sector has multiple, conflicting, and often intangible goals. It produces "public goods" for problems that should be solved (like crime and poverty), even though these problems may have no known feasible solutions; and it is heavily impacted by politics and bureaucratic red tape. These and other features of the public sector make it potentially a much different setting for IS management than the private sector. This article reports on the first national survey of public sector managers identifying their most important IS issues. The survey, covering respondents from federal, state, and local governments, drew upon prior survey research in the private sector and the literature on public/private sector differences.While most of the top public sector issues also appear on the top private sector issue lists, the rankings show a lag in public IS development as compared to the private sector. Perhaps the most interesting results of the survey, however, are from a deeper analysis. At the main effects-level, we have preliminary evidence that (1) middle-level (instead of top-level) public managers are critical for IS technology development; (2) small government agencies are more interested in IS technology transfer than large ones; (3) governments with a lot of red tape tend to have flexible IS; an d(4) local government IS issues are driven by transaction processing while state and federal governments have IS more suitable for their oversight mission.