Frontiers of electronic commerce
Frontiers of electronic commerce
Consumer privacy concerns about Internet marketing
Communications of the ACM
Building consumer trust online
Communications of the ACM
Electronic commerce relationships: trust by design
Electronic commerce relationships: trust by design
Internet-based e-banking and consumer attitudes: an empirical study
Information and Management
Consumer trust in an Internet store
Information Technology and Management
Information and Management
Interpreting Dimensions of Consumer Trust in E-Commerce
Information Technology and Management
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Information Systems Research
The development of initial trust in an online company by new customers
Information and Management
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
How do users evaluate the credibility of Web sites?: a study with over 2,500 participants
Proceedings of the 2003 conference on Designing for user experiences
The conceptualization and empirical validation of web site user satisfaction
Information and Management
Why do people play on-line games? an extended TAM with social influences and flow experience
Information and Management
A new approach for combining content-based and collaborative filters
Journal of Intelligent Information Systems
Electronic commerce: structures and issues
International Journal of Electronic Commerce - Special section: Diversity in electronic commerce research
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
Journal of Management Information Systems
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
International Journal of Electronic Commerce
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Factors Affecting Online Game Players' Loyalty
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Initial trust and adoption of mobile brokerage service
International Journal of Mobile Communications
Edutainment'11 Proceedings of the 6th international conference on E-learning and games, edutainment technologies
Use, perceived deterrence and the role of software piracy in video game console adoption
Information Systems Frontiers
The dynamic nature of trust transfer: Measurement and the influence of reciprocity
Decision Support Systems
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Knowledge-based trust is trust that is grounded in knowledge about another party developed through repeated interaction. Knowledge-based trust is especially important for online business environments where there are repeated transactions between fixed pairs of consumers and merchants. Building on previous studies of trust, this paper examines the proposition that players' knowledge about website characteristics (i.e., security and interface design) and about website outputs (i.e., online game quality and service quality) has an effect on the development of trust in the context of online game websites. The impact of trust on building an effective online game website is also investigated. A conceptual model of knowledge-based trust is tested with questionnaire responses of 253 online game players. Overall, the results indicate that all of these four classes of knowledge engender trust and that trust helps develop effective online game websites.