Supporting social human communication between distributed walk-in displays

  • Authors:
  • David Roberts;Robin Wolff;Oliver Otto;Dieter Kranzlmueller;Christoph Anthes;Anthony Steed

  • Affiliations:
  • University of Salford, Manchester, UK;University of Salford, Manchester, UK;University of Salford, Manchester, UK;Joh. Kepler University Linz, Linz, Austria;Joh. Kepler University Linz, Linz, Austria;University College London, London, UK

  • Venue:
  • Proceedings of the ACM symposium on Virtual reality software and technology
  • Year:
  • 2004

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Abstract

Future teleconferencing may enhance communication between remote people by supporting non-verbal communication within an unconstrained space where people can move around and share the manipulation of artefacts. By linking walk-in displays with a Collaborative Virtual Environment (CVE) platform we are able to physically situate a distributed team in a spatially organised social and information context. We have found this to demonstrate unprecedented naturalness in the use of space and body during non-verbal communication and interaction with objects.However, relatively little is known about how people interact through this technology, especially while sharing the manipulation of objects. We observed people engaged in such a task while geographically separated across national boundaries. Our analysis is organised into collaborative scenarios, that each requires a distinct balance of social human communication with consistent shared manipulation of objects.Observational results suggest that walk-in displays do not suffer from some of the important drawbacks of other displays. Previous trials have shown that supporting natural non-verbal communication, along with responsive and consistent shared object manipulation, is hard to achieve. To better understand this problem, we take a close look at how the scenario impacts on the characteristics of event traffic. We conclude by suggesting how various strategies might reduce the consistency problem for particular scenarios.