The vocabulary problem in human-system communication
Communications of the ACM
Where should the person stop and the information search interface start?
Information Processing and Management: an International Journal
Designing engineers
The dilemma of measurement in information retrieval research
Journal of the American Society for Information Science - Special issue: evaluation of information retrieval systems
Talking in the library: implications for the design of digital libraries
DL '97 Proceedings of the second ACM international conference on Digital libraries
Abstracting Craft: The Practiced Digital Hand
Abstracting Craft: The Practiced Digital Hand
Information seeking and mediated searching. Part 2: uncertainty and its correlates
Journal of the American Society for Information Science and Technology
ACM SIGIR Forum
Modeling cognitive processes in information seeking: from popper to pask
Journal of the American Society for Information Science and Technology - Special issue: Part II: Information seeking research
Knowledge sharing and yahoo answers: everyone knows something
Proceedings of the 17th international conference on World Wide Web
Collaborative information retrieval
Proceedings of the 8th ACM/IEEE-CS joint conference on Digital libraries
Introduction to this special issue on talking about things in mediated conversations
Human-Computer Interaction
Locating patient expertise in everyday life
Proceedings of the ACM 2009 international conference on Supporting group work
Reflections on craft: probing the creative process of everyday knitters
Proceedings of the seventh ACM conference on Creativity and cognition
Understanding the creative conversation: modeling to engagement
Proceedings of the seventh ACM conference on Creativity and cognition
Bringing the field into focus: user-centered design of a patient expertise locator
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What do people ask their social networks, and why?: a survey study of status message q&a behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Spyn: augmenting the creative and communicative potential of craft
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mediated crafts: digital practices around creative handwork
CHI '10 Extended Abstracts on Human Factors in Computing Systems
An e-sewing tutorial for DIY learning
Proceedings of the 9th International Conference on Interaction Design and Children
Rise of the expert amateur: DIY projects, communities, and cultures
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Alternate reality games and groupwork
Proceedings of the 16th ACM international conference on Supporting group work
Collaboration on Social Network Sites: Amateurs, Professionals and Celebrities
Computer Supported Cooperative Work
Proceedings of the 2011 iConference
Want world domination? win at risk!: matching to-do items with how-tos from the web
Proceedings of the 16th international conference on Intelligent user interfaces
From garments to gardens: negotiating material relationships online and 'by hand'
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design lessons from the fastest q&a site in the west
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Inventive leisure practices: understanding hacking communities as sites of sharing and innovation
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Pythia: a privacy aware, peer-to-peer network for social search
Proceedings of the 10th annual ACM workshop on Privacy in the electronic society
Empowering individuals with do-it-yourself assistive technology
The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
Creative personal projects of the elderly as active engagements with interactive media technology
C&C '11 Proceedings of the 8th ACM conference on Creativity and cognition
Tie strength in question & answer on social network sites
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Crafting quality in design: integrity, creativity, and public sensibility
Proceedings of the Designing Interactive Systems Conference
Case studies in the personal fabrication of electronic products
Proceedings of the Designing Interactive Systems Conference
Predicting failure: a case study in co-blogging
Proceedings of the 2nd International Conference on Learning Analytics and Knowledge
Hackademia: building functional rather than accredited engineers
Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1
Body-tracking camera control for demonstration videos
CHI '13 Extended Abstracts on Human Factors in Computing Systems
A sustainable design fiction: Green practices
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on practice-oriented approaches to sustainable HCI
DemoCut: generating concise instructional videos for physical demonstrations
Proceedings of the 26th annual ACM symposium on User interface software and technology
Designing for repair?: infrastructures and materialities of breakdown
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Communicating the subtleties of a craft technique, like putting a zipper into a garment or throwing a clay pot, can be challenging even when working side by side. Yet How-To content - including text, images, animations, and videos - is available online for a wide variety of crafts. We interviewed people engaged in various crafts to investigate how online resources contributed to their craft practice. We found that participants sought creative inspiration as well as technical clarification online. In this domain, keyword search can be difficult, so supplemental strategies are used. Participants sought information iteratively, because they often needed to enact their knowledge in order to evaluate it. Our description of people learning how allows us to elaborate existing understandings of information-seeking behavior by considering how search originates and is evaluated in knowledge domains involving physical objects and physical processes.