Theories, methods and current research on emotions in library and information science, information retrieval and human-computer interaction

Authors:
Irene Lopatovska;Ioannis Arapakis
Affiliations:
Pratt SILS, 144 w. 14th street, 6th floor, New York, NY 10011-7301, United States;Department of Computing Science, University of Glasgow, 18 Lilybank Gardens, G12 8QQ Glasgow, United Kingdom
Venue:
Information Processing and Management: an International Journal
Year:
2011

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Abstract

Emotions are an integral component of all human activities, including human-computer interactions. This article reviews literature on the theories of emotions, methods for studying emotions, and their role in human information behaviour. It also examines current research on emotions in library and information science, information retrieval and human-computer interaction, and outlines some of the challenges and directions for future work.