Design at work: cooperative design of computer systems
Design at work: cooperative design of computer systems
Usability inspection methods
UPA and CHI surveys on usability processes
ACM SIGCHI Bulletin
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
A toolkit for strategic usability: results from workshops, panels, and surveys
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
A survey of user-centered design practice
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Through the Interface: A Human Activity Approach to User Interface Design
Through the Interface: A Human Activity Approach to User Interface Design
The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity (2nd Edition)
Comparative usability evaluation
Behaviour & Information Technology
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
What do usability evaluators do in practice?: an explorative study of think-aloud testing
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Management perspectives on usability in a public authority: a case study
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
System designer assessments of role play as a design method: a qualitative study
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Classification of usability problems (CUP) scheme: augmentation and exploitation
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
How HCI-practitioners want to evaluate their own practice
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Usability professionals-current practices and future development
Interacting with Computers
The lonesome cowboy: A study of the usability designer role in systems development
Interacting with Computers
Making usability work in industry: an Australian practitioner perspective
OZCHI '07 Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces
Interacting with Computers
Introducing usability roles in public authorities
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Understanding the context of design: towards tactical user centered design
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
The theoretical foundation and validity of a component-based usability questionnaire
Behaviour & Information Technology
An investigation into the use of field methods in the design and evaluation of interactive systems
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
Cultural cognition in usability evaluation
Interacting with Computers
Eliciting Mental Models of User Methods for Product and Communications Design
UAHCI '09 Proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Addressing Diversity. Part I: Held as Part of HCI International 2009
Hello World! --- Experiencing Usability Methods without Usability Expertise
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Current State of Agile User-Centered Design: A Survey
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
How do developers meet users?: attitudes and processes in software development
DSVIS'06 Proceedings of the 13th international conference on Interactive systems: Design, specification, and verification
Are engineers condemned to design? a survey on software engineering and UI design in Switzerland
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Training software developers in usability engineering: a literature review
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
A case study of user-centred design in four swiss RUP projects
Advances in Human-Computer Interaction
How do usability professionals construe usability?
International Journal of Human-Computer Studies
Oscillating between extremes: a framework for mapping differing views on User eXperience
DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
Exploitation of heuristics for virtual environments
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Proceedings of the 3rd International Conference on Human Computer Interaction
The usage of usability techniques in scrum projects
HCSE'12 Proceedings of the 4th international conference on Human-Centered Software Engineering
Proceedings of the 24th Australian Computer-Human Interaction Conference
Journal of Systems and Software
Is usability evaluation important: the perspective of novice software developers
BCS-HCI '13 Proceedings of the 27th International BCS Human Computer Interaction Conference
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Poor usability in interactive systems/products is still a major problem for users and buyers, despite efforts made by an increasing number of usability professionals. How come this is so and what are the main obstacles to usability work? In this paper we report the results of a survey of usability professionals in Sweden, conducted in 2003. The survey identified, e.g. their background and experiences, the type of employment, organization, and products/systems, the software development process being used and some key success factors for usability work. The results indicate, among other things, that management support and project management support are essential for the usability worker. Moreover, they face problems such as, usability and user involvement having low priority in the projects.