Supporting community in third places with situated social software

  • Authors:
  • Joseph F. McCarthy;Shelly D. Farnham;Yogi Patel;Sameer Ahuja;Daniel Norman;William R. Hazlewood;Josh Lind

  • Affiliations:
  • Strands Labs, Seattle, WA, USA;Waggle Labs, Seattle, WA, USA;Strands Labs, Seattle, WA, USA;Virgina Tech, Blackburg, VA, USA;Strands Labs, Seattle, WA, USA;Indiana University, Bloomington, IN, USA;ReadyDone, Seattle, WA, USA

  • Venue:
  • Proceedings of the fourth international conference on Communities and technologies
  • Year:
  • 2009

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Abstract

The Community Collage (CoCollage) is designed to cultivate community in a café, a quintessential "third place", by bringing the richness of online social software into a physical community space. The system shows photos and quotes uploaded to a web site by café patrons and staff on a large computer display in the café, providing a new channel for awareness, interactions and relationships among people there. We describe the CoCollage system and report on insights and experiences resulting from a 2-month deployment of the system, focusing on the impact the system has had on the sense of community within the café.