High-cost banner blindness: Ads increase perceived workload, hinder visual search, and are forgotten
ACM Transactions on Computer-Human Interaction (TOCHI)
Pervasive '08 Proceedings of the 6th International Conference on Pervasive Computing
Situated public news and reminder displays
AmI'07 Proceedings of the 2007 European conference on Ambient intelligence
Ambient influence: can twinkly lights lure and abstract representations trigger behavioral change?
Proceedings of the 12th ACM international conference on Ubiquitous computing
Requirements and design space for interactive public displays
Proceedings of the international conference on Multimedia
Enhancing interactive public displays with social networking services
Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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CHI '11 Extended Abstracts on Human Factors in Computing Systems
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Proceedings of the 10th International Conference on Mobile and Ubiquitous Multimedia
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Proceedings of the 10th International Conference on Mobile and Ubiquitous Multimedia
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Proceedings of the 10th International Conference on Mobile and Ubiquitous Multimedia
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Proceedings of the 2012 International Symposium on Pervasive Displays
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Proceedings of the 2012 International Symposium on Pervasive Displays
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Proceedings of the 2012 International Symposium on Pervasive Displays
Intelligent advertising framework for digital signage
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Designing "interacting places" for a student community using a communicative ecology approach
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Overcoming interaction blindness through curiosity objects
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Exploring the effects of space and place on engagement with an interactive installation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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ACM Transactions on Computer-Human Interaction (TOCHI) - Special Issue of “The Turn to The Wild”
Conveying interactivity at an interactive public information display
Proceedings of the 2nd ACM International Symposium on Pervasive Displays
OpenWindow: citizen-controlled content on public displays
Proceedings of the 2nd ACM International Symposium on Pervasive Displays
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
Digital menu boards as influencer for healthy eating
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: users and contexts of use - Volume Part III
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Measuring interactivity at an interactive public information display
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
Using mobile devices to enable visual multiplexing on public displays: three approaches compared
Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia
Optimal keyword auctions for optimal user experiences
Decision Support Systems
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In this paper we show how audience expectations towards what is presented on public displays can correlate with their attention towards these displays. Similar to the effect of Banner Blindness on the Web, displays for which users expect uninteresting content (e.g. advertisements) are often ignored. We investigate this effect in two studies. In the first, interviews with 91 users at 11 different public displays revealed that for most public displays, the audience expects boring advertisements and so ignores the displays. This was exemplified by the inclusion of two of our own displays. One, the iDisplay, which showed information for students, was looked at more often than the other (MobiDiC) which showed coupons for shops. In a second study, we conducted repertory grid interviews with 17 users to identify the dimensions that users believe to influence whether they look at public displays. We propose possible solutions to overcome this "Display Blindness" and increase audience attention towards public displays.