Values, personal information privacy, and regulatory approaches
Communications of the ACM
TRUSTe: an online privacy seal program
Communications of the ACM
Building consumer trust online
Communications of the ACM
Trust and deception in virtual societies
Trust and deception in virtual societies
Personalized hypermedia and international privacy
Communications of the ACM - The Adaptive Web
Consumer trust in an Internet store
Information Technology and Management
Trust Transfer on the World Wide Web
Organization Science
Information Privacy: Corporate Management and National Regulation
Organization Science
Empirical research in on-line trust: a review and critical assessment
International Journal of Human-Computer Studies - Special issue: Trust and technology
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Psychological antecedents of institution-based consumer trust in e-retailing
Information and Management
Understanding consumer trust in Internet shopping: A multidisciplinary approach
Journal of the American Society for Information Science and Technology
Journal of Management Information Systems
How Hypertext Links Influence Consumer Perceptions to Build and Degrade Trust Online
Journal of Management Information Systems
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Revisiting the role of web assurance seals in business-to-consumer electronic commerce
Decision Support Systems
Collective information practice: emploring privacy and security as social and cultural phenomena
Human-Computer Interaction
Trust and TAM in online shopping: an integrated model
MIS Quarterly
A Research Agenda for Trust in Online Environments
Journal of Management Information Systems
Trust and Electronic Government Success: An Empirical Study
Journal of Management Information Systems
Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members
Journal of Management Information Systems
Trust-Assuring Arguments in B2C E-commerce: Impact of Content, Source, and Price on Trust
Journal of Management Information Systems
Computers in Human Behavior
A model of customers' initial trust in unknown online retailers: an empirical study
International Journal of Business Information Systems
Trust in a specific technology: An investigation of its components and measures
ACM Transactions on Management Information Systems (TMIS)
International Journal of Electronic Commerce
Journal of Management Information Systems
Electronic Commerce Research and Applications
Cultural Signifiers of Web Site Images
Journal of Management Information Systems
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective
Journal of Management Information Systems
Information Systems and e-Business Management
Impact of consumer empowerment on online trust: An examination across genders
Decision Support Systems
Theories in online information privacy research: A critical review and an integrated framework
Decision Support Systems
Direct mailing decisions based on the worst and best practice cross-efficiency evaluations
International Journal of Business Information Systems
Computers in Human Behavior
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This study examines the impact of culture on trust determinants in computer-mediated commerce transactions. Adopting trust-building foundations from cross-culture literature and focusing on a set of well-established cultural constructs as groups of culture (Type I and Type II), this study develops a theoretical model of self-perception-based versus transference-based consumer trust in e-vendors, and empirically tests the model using cross-cultural data. The results show that transference-based trust determinants (i.e., "perceived importance of third-party seal" and "perceived importance of positive referral") are more positively related to consumer trust in e-vendors in a Type II (i.e., collectivist-strong uncertainty avoidance-high long-term orientation-high context) culture than in a Type I (i.e., individualistic-weak uncertainty avoidance-low long-term orientation-low context) culture. Unlike the initial hypothesized expectations, self-perception-based trust determinants (i.e., perceived security protection, perceived privacy concern, and perceived system reliability) do not show stronger roles to consumer trust in e-vendors in a Type I culture than in a Type II culture, although the stronger negative effect of perceived privacy concerns is observed on consumer trust in e-vendors in a Type I culture than in a Type II culture. Theoretical contributions for e-commerce cross-culture literature and implications for multinational online business managers are discussed.