Adoption and Use of Mobile Services: Empirical Evidence from a Finnish Survey
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 3 - Volume 3
Assessment of Today's Mobile Banking Applications from the View of Customer Requirements
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 7 - Volume 7
M-banking services in Japan: a strategic perspective
International Journal of Mobile Communications
Mobile banking: concept and potential
International Journal of Mobile Communications
Mobile communications and mobile services
International Journal of Mobile Communications
Cell phone banking: predictors of adoption in South Africa-an exploratory study
International Journal of Information Management: The Journal for Information Professionals
Barriers and drivers in the adoption of current and future mobile services in Finland
Telematics and Informatics
Exploring consumer adoption of mobile payments - A qualitative study
The Journal of Strategic Information Systems
Customer-perceived value of e-financial services: a means-end approach
International Journal of Electronic Finance
The state-of-the-art of mobile payment architecture and emerging issues
International Journal of Electronic Finance
Trends and developments in electronic lending: a preliminary research in Taiwan
International Journal of Electronic Finance
Models for financial services firms in developing countries based upon mobile commerce
International Journal of Electronic Finance
Mobile banking in Germany: a strategic perspective
International Journal of Electronic Finance
New issues and challenges facing e-banking in rural areas: an empirical study
International Journal of Electronic Finance
Segmenting bank customers by resistance to mobile banking
International Journal of Mobile Communications
International Journal of Mobile Communications
Mobile phone user types by Q methodology: an exploratory research
International Journal of Mobile Communications
Deconstructing mobile commerce service with continuance intention
International Journal of Mobile Communications
Mobile technology and communications: exploring aspects of Customer Relationship Management
International Journal of Mobile Communications
M-Library: a mobile service in online WebPAC
International Journal of Mobile Communications
Anonymous authentication scheme for wireless communications
International Journal of Mobile Communications
Mobile innovations in healthcare: customer involvement and the co-creation of value
International Journal of Mobile Communications
Measuring mobile banking customers' channel attribute preferences in service consumption
International Journal of Mobile Communications
Adaptive mapping to realisation methodology to facilitate mobile initiatives in healthcare
International Journal of Mobile Communications
International Journal of Mobile Communications
International Journal of Mobile Communications
Exploring the use of Bluetooth in building wireless information systems
International Journal of Mobile Communications
An advanced model of consumer attitudes toward advertising on the mobile internet
International Journal of Mobile Communications
Evaluating the technological characteristics and trust affecting mobile device usage
International Journal of Mobile Communications
Exploring m-commerce in terms of viability, growth and challenges
International Journal of Mobile Communications
E-commerce and its impact on wireless websites operational mechanisms
International Journal of Mobile Communications
The mobile service industry: strategic challenges and future business models
International Journal of Mobile Communications
International Journal of Mobile Communications
Evaluating mobile banking portals
International Journal of Mobile Communications
International Journal of Electronic Commerce
Recent trends and developments in e-banking in an underdeveloped nation – an empirical study
International Journal of Electronic Finance
The application of Web ATMs in e-payment industry: A case study
Expert Systems with Applications: An International Journal
Conceptualising fun in mobile commerce environments
International Journal of Mobile Communications
Measuring and prioritising value of mobile phone usage
International Journal of Mobile Communications
Assessing user experiences and usage intentions of m-banking service
International Journal of Mobile Communications
m-Health adoption and sustainability prognosis from a care givers' and patients' perspective
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Review: Mobile marketing research: The-state-of-the-art
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Proceedings of the 13th International Conference on Electronic Commerce
A Usability Comparison of SMS and IVR as Digital Banking Channels
International Journal of Technology and Human Interaction
Consumer value of camera-based mobile interaction with the real world
Pervasive and Mobile Computing
Proximal sensing to detect symptoms associated with wheat curl mite-vectored viruses
International Journal of Remote Sensing
International Journal of Asian Business and Information Management
International Journal of Asian Business and Information Management
Mobile-banking adoption by Iranian bank clients
Telematics and Informatics
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The paper presents findings of the study that explored consumer value creation in various mobile banking services. New electronic channels are replacing the more traditional ones. Mobile devices represent the recent development in electronic service distribution. An exploratory study was conducted on experienced electronic banking customers by using a qualitative in-depth interviewing method. The findings increase the understanding of customer-perceived value and value creation on the basis of attributes of mobile services and customer-perceived disadvantages of mobile phones in electronic banking context. The findings allow practitioners to improve their services and marketing strategies and pass on information to the academics about interesting future research areas.